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Inside Sales/Customer Service, ITC Electrical Components – TORONTO

Working under the supervision of the Sales Manager, the Customer Support Representative will work with the inside sales team.

Job Description:

    • Answering customer queries in writing and by phone
    • Supplying customers with technical and commercial information
    • Order entry and order maintenance.
    • Preparing and maintaining order reports
    • Assisting shipping team with product preparation
    • Additional duties may be assigned

Job Requirements:

    • Ability to handle multiple tasks
    • Must be a self-motivator
    • Strong people skills and ability to build strong relationships
    • Must be a team player
    • College education or equivalent experience
    • Advanced knowledge of Windows Software
    • French proficiency a plus

Job Type: Full-time

 

Warehouse Associate, ITC Electrical Components – TORONTO

Job Description:

    • Pick and verify orders
    • Prepare and pack orders for shipping
    • Prepare waybills and manifests for shipping
    • Communicate with sales team
    • Communicate with couriers and freight forwarders
    • Prepare and maintain reports, lists, checklists and other shipping documents
    • Maintain and re-supply inventory of shipping material
    • Maintain warehouse orderly and clean
    • Assist receiving team
    • Participate in regular and extraordinary inventory counts
    • Additional duties may be assigned

Job Requirements:

    • High School education
    • Working knowledge of Windows Software
    • Ability to handle multiple tasks
    • Should be a self-motivator
    • Strong people skills and ability to build strong relationships
    • Must be a team player

Job Type: Full-time